Coronavirus Update: In order to protect the health and safety of our passengers and drivers during this time, our vehicles are being sanitised before and after each journey. We are strictly following all guidelines set out by Public Health England and the National Health Service.

Refunds

Refunds will be issued on the Following Grounds:

  • Booking prepaid with a credit card or debit card and cancellation notified 12 hours prior to the actual  pick up time.
  • If the  passenger missed the flight and informs us in advance either by e mail, text or via phone and obtains a cancellation number.

All cancellations  are subject to minimum fee of £6.00

No refunds will be issued for the following:

  • Cancellations notified under 12 hours
  • If the passenger books the PHV for a wrong date, wrong filght number and other misleading information.
  • If the passenger leaves the pick up point with out informming  us for any reason whatsoever.