What we do

The driver arrived on time. He drove calmly and safely. The journey was very smooth. He was helpful with instructions on how to adjust the straps on the car seat. When we got to the airport I noticed that the trolleys required a £1 coin to access them. I had no change, but the driver did. He got out and got me a trolley which was very much appreciated because I had many pieces of luggage and a small child to manage.

Fantastic service. We had the need for a baby and child seat and a lot of room for baggage. They arrived early and got everything set up quickly and the journey was quicker than planned. Reasonable price too. Would definitely use again.

UPDATED December 2021 For the twelfth year, this company is the epitome of superb service. For over twelve years I've been using BAT at least twice a year. When travelling, every single trip, their service and communications are superb; drivers are punctual, helpful, and polite. Cars are clean and maintained. And even now, in such difficult times, they have proven that service to their customer is their number one priority. I will never use another car company. Thank you all at British Airport Transfers. Voula

Love BAT. Always use them when I fly in and out of London. Now they become my go to transport service For other destinations in the areas as well. Always polite drivers, if late always apologetic. Help with bags, clean cars, safe drivers. A win-win. Totally and completely recommend

The best transfer service I ever had the luck to use. We had to change our booking and the agent assisting me was kind and efficient, he resolved my issue in a matter of second. And to top my experience, my driver, Abdul, was a delight to travel with. He took care of our luggage, even got a trolley for me at the airport, and we had a wonderful conversation while driving. This has most certainly been the most enjoyable transfer we ever had - I’m never using anyone else’s services!