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What real people said independently on Google.
in the last week
The driver arrived on time. He drove calmly and safely. The journey was very smooth. He was helpful with instructions on how to adjust the straps on the car seat. When we got to the airport I noticed that the trolleys required a £1 coin to access them. I had no change, but the driver did. He got out and got me a trolley which was very much appreciated because I had many pieces of luggage and a small child to manage.
7 months ago
UPDATED December 2021 For the twelfth year, this company is the epitome of superb service. For over twelve years I've been using BAT at least twice a year. When travelling, every single trip, their service and communications are superb; drivers are punctual, helpful, and polite. Cars are clean and maintained. And even now, in such difficult times, they have proven that service to their customer is their number one priority. I will never use another car company. Thank you all at British Airport Transfers. Voula
a week ago
The best transfer service I ever had the luck to use. We had to change our booking and the agent assisting me was kind and efficient, he resolved my issue in a matter of second. And to top my experience, my driver, Abdul, was a delight to travel with. He took care of our luggage, even got a trolley for me at the airport, and we had a wonderful conversation while driving. This has most certainly been the most enjoyable transfer we ever had - I’m never using anyone else’s services!