What we do

One of the best services for airport transfer out there. Online booking experience, periodic email reminders/updates, engagement with contact center staff, punctuality, safety, cleanliness and attentiveness - All top notch. Our driver, Paramsothy, was very courteous - loaded and unloaded the heavy pieces of baggage and made sure the child seat was fastened securely. Smooth drive to airport and dropped us ahead of time. Highly recommended and will definitely be using them again.

Fantastic service. We had the need for a baby and child seat and a lot of room for baggage. They arrived early and got everything set up quickly and the journey was quicker than planned. Reasonable price too. Would definitely use again.

Excellent service. After our evening flight from Barcelona to Heathrow was overbooked and we didn't get on, I had to reschedule our pick up to the following morning. This was done with a quick phone call to BAT with no issues - a very professional service. Our pickup was equally efficient. Our driver Agim was excellent. He helped with the bags both at the airport and our destination. The quality and cleanliness of the vehicle was first rate too.

UPDATED December 2021 For the twelfth year, this company is the epitome of superb service. For over twelve years I've been using BAT at least twice a year. When travelling, every single trip, their service and communications are superb; drivers are punctual, helpful, and polite. Cars are clean and maintained. And even now, in such difficult times, they have proven that service to their customer is their number one priority. I will never use another car company. Thank you all at British Airport Transfers. Voula

Love BAT. Always use them when I fly in and out of London. Now they become my go to transport service For other destinations in the areas as well. Always polite drivers, if late always apologetic. Help with bags, clean cars, safe drivers. A win-win. Totally and completely recommend